CONTACT US

For the quickest answers to common questions, browse our FQA pages. For the most efficient ways to contact us right now, see below:

EMAIL: support@rgbtron.com

CALL: +86-0755-88010200

• If it’s urgent, please try to give us a call first. We have a convenient call-back feature so you won’t have to wait on hold.
• If it isn’t urgent, feel free to email us. Normally, we will reply you back within 24 hours. Sometimes will take around 2 business days for us to reply due to weekends.

Missing emails

If you’re not seeing our emails in your inbox, please check your junk or spam folder in case they end up there.

Still looking for an answer?

We’re here to help. Please contact us and we’ll make sure you get the information you need.

CALL --Call us from 9 am to 6:30 pm UTC+8 at working days

EMAIL--Will reply within 24 hours on working days and around 2 business days at weekends